Today we’re breaking down the different types of videos that our customers send!

A couple things to note:

All of our customers use Authntk Walkaround Videos to send videos via email and SMS text message
Authntk users are sales and service professionals who send videos to customers and prospects
There are infinite ways to use video in communication, the following are the most popular
The data below reflects this year only, with a sample size of just over 100,000 videos

The data shows us that over 60% of videos are Vehicle Walkarounds, with Introductions coming in second and Follow-Up’s in third.

This indicates that just over 30% of videos feature a user in front of the camera, talking directly to customers, personalizing and humanizing the customer experience.